DATA PRIVACY POLICY: ZAISH LLC

Last Updated : 27-09-2023

1. Introduction

   ZAISH welcomes you to the world's first portal that offers 5000+ services. ZAISH is run by ZAISH LLC.("us", "we", or "our").

   When you are using our services, you trust us with your information. Our Privacy Policy is meant to explain how we collect, protect, and disclose your information during your visit to our website www.zaishuae.com

   We only use your personal information to communicate with you and learn about your business. By using our Services, you give consent to the gathering and use of data in accordance with this policy. Unless stated otherwise in the Privacy Policy, the terms used in the Privacy Policy have similar meanings as in our Terms and Conditions.

   All use of our Services is governed by our Terms and Conditions ("Terms"), and together with the Privacy Policy, it further governs your agreement with us ("Agreement").

2. Definitions
   1. Service

      All the services offered by ZAISH LLC are available through our official website zaishuae.com

   2. Personal Data

      Personal data is essentially any information related to an identified living individual or identifiable by directly or indirectly linking the data, using identifiers like name, email address, picture, identification number, online identifier, geographic location, or other special features that express the physical, psychological, social, cultural and economic identity of an individual. Beside General Personal Data, it includes Sensitive Personal Data and Biometric Data.

   3. Usage Data

      It refers to the data collected automatically, either prompted by using our Services or from the Service infrastructure itself (For instance, data is collected based on the duration of a page visit).

   4. Cookies

      These are small files sent to your browser by our website when you visit it. Cookies help us remember information about your visit.

   5. Data Controller

      A data controller is a legal person, a public authority, agency, or any other body that has personal data and decides why and how the personal data will be used and whether it needs the involvement of a joint controller to specify the method, criteria and purpose of Processing data.

   6. Data Processor (Service Provider)

      A data processor is a legal individual, a public authority, an agency, or any other body that helps in data processing on behalf of the Controller by following their directions and instructions.

   7. Data Subject

      Data subject refers to any living person whose personal data is gathered, held and processed by us.

   8. User

      Users are individuals corresponding to Data Subject and are using our Services.

3. Data Collection and Use

   We collect a variety of user data to better serve you and improve our Service to meet your changing demands.

4. Types of Data Collected
   1. Personal Data
      1. Whenever you use our Services, we may ask you to provide certain personally identifiable identifiers that we can use to contact or identify you ("Personal Data"). This personally identifiable information may include these but is not limited to the following:
         • First name and last name
         • Email address
         • Phone number
         • Geographical Address (Country, City, ZIP/Postal code, State, Province)
         • Cookies and Usage Data
      2. We can use your Personal Data to send you newsletters, marketing or promotional materials and any other information that you might find interesting to see. You can also opt out of any or all of these communications by following the unsubscribe link.
   2. Data from Integrated Services
      1. We may collect your Personal Data that might be associated with your Integrated Services account when you think to register through or otherwise grant access to a Third Party "Integrated Service" like Google
      2. ZAISH gets the permission to use, share and store your Personal Data consistently with the Privacy Policy when you choose to provide us with such information during the registration
   3. Usage Data
      1. ZAISH may collect data that your browser sends whenever you visit our website or Service by or through any device ("Usage Data").
      2. This Usage Data contains information like your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages you visit of our Services (including time and date of visit and time spent on those pages), unique device Identifiers, and other diagnostic data.
      3. While you are accessing Service from any of your devices, this Usage Data may contain information like the device type you are using, unique device identifiers and other diagnostic data.
   4. Location Data
      1. We can utilise or store information about a geographical location once you give us permission to do the same ("Location Data"). This Data helps to improve and customise our Service.
      2. You can always enable or disable the location services when you use our Service through your device settings.
   5. Tracking Cookies Data
      1. We track your behaviour on our Service using Cookies and similar tracking technologies and hold some specific information.
      2. Cookies are tiny data files that may contain unique anonymous identifiers. Cookies are miniature data files that a website sends to your browser and get stored on your device. A few other tracking technologies are also used, like beacons, tags and scripts that gather data, track users, and analyse and enhance our Service.
      3. You can configure your browser to automatically refuse all cookies or notify you whenever a cookie is sent. However, you might be unable to use all of our Services if you don't accept cookies.

      Examples of Cookies we use:

      • Session Cookies: We use them for operating our Service.
      • Preference Cookies: We use these cookies to remember your preference and different user settings
      • Security Cookies: We use these for security reasons
      • Advertising Cookies: These serve you with advertisements of your interest or are relevant to you
   6. Other Data While using our Service, we may also gather the following data: age, date of birth, sex, place of birth, passport information, citizenship, residential registration and current address, contact number (work, personal mobile number), information from documents pertaining to education, qualification, professional training, employment contracts or agreements, NDA agreements, marital status, Family members, Social Security number ( or other taxpayer identification number), office location, and all other necessary information.
5. Use of Data
   1. We use the collected data for different reasons:
      1. for providing and maintaining our Service;
      2. for notifying you about any changes to our Service;
      3. for allowing you to participate in different interactive features of our Service when you opt to do so;
      4. for providing customer support;
      5. for gathering analysis or valuable data that can improve our Service;
      6. for monitoring our Service usage;
      7. for detecting, preventing and addressing technical issues;
      8. for fulfilling any other purposes for which you are providing it;
      9. for fulfilling our commitments and upholding our rights under any agreement made between you and us, including those pertaining to invoicing and collection;
      10. for sending you notices regarding your account and/or subscription, like email instructions, expiration and renewal notices, etc.;
      11. for providing any general information about other products, services, and events that are relatable to the ones you have already purchased or enquired about unless you have chosen not to receive similar information;
      12. in any other manner, we may specify when you provide the necessary data;
      13. for any other reason with your permission.
6. Retention of Data
   1. We will only keep your Personal Data for as long as it is required to fulfil the objectives outlined in this Privacy Policy. We will retain and use your data to the extent necessary to meet our legal duties (for instance, if relevant laws require us to retain your data), settle disputes, and uphold our agreements and policies.
   2. We can also retain your Usage Data for internal research needs. Usage data is typically retained for a shorter time frame. However, it may be kept longer if necessary to comply with regulatory obligations, strengthen security, or enhance the functionality of our Service.
7. Transfer of Data
   1. Your personal data might be shifted to and kept on computers outside your country, state, province, or another government jurisdiction where the data security laws might vary from those of your jurisdiction.
   2. Please be aware that if you choose to provide information to us while residing outside of the United Arab Emirates, we will transfer it to the UAE and handle your data there, including Personal Data.
   3. Your approval of this Privacy Policy, followed by your submission of the requested information, represents your acceptance of that transfer.
   4. ZAISH LLC will take all the necessary actions to ensure that the data is securely handled and maintained as per this Privacy Policy, and no transfer of your personal data to an organisation or country will happen unless there are sufficient measures in place, including your data security and other personal information.
8. Transfer of Data

   We may disclose the following personal data that you give us or that we collect:

   1. Disclosure for Law Enforcement

      In some cases, we may have to divulge your personal information to comply with legal obligations or meet legitimate requests by public authorities.

   2. Business Transaction.

      Your Personal Data might be transferred if we or one of our subsidiaries is engaged in a merger, acquisition, or asset sale.

   3. Other cases. We may disclose your information also:
      1. to our subsidiaries and affiliates;
      2. to the subcontractors, suppliers, and other third parties we employ to support our company;
      3. to serve the function for which you are providing it;
      4. in order to include your company's emblem on our website;
      5. for any additional reason we reveal when you submit the information;
      6. in all other instances, with your permission;
      7. if we feel that disclosing the information is essential or appropriate will help us protect the rights, property, or safety of our company and customers, or others.
9. Security of Data

   We care about the security of your data but remember, no means of electronic data storage or method of transmission over the internet is 100% secure. While we make an effort to secure your Personal Data with commercially reasonable measures, we cannot provide absolute assurance of security.

10. Your Data Protection Rights Under Federal Decree-Law no. 45 of 2021

    You have the right to be aware of the UAE government's data protection regulations which comprise a patchwork of different data laws drawn from its Penal Code, Constitution, and Cyber Crime Law.

    1. Right to obtain information

       You have the right to know what components and procedures are being used to process your Personal Data. Although using privacy notifications is not expressly required for businesses, doing so could help secure compliance with these requirements, amongst others.

    2. Right to access

       You have the right to get access to your Personal Data.

    3. Right to request Personal Data transfer

       You have the right to request personal data transfer from one company to another (for instance, if they decide to change service provider).

    4. Right to correction or erasure

       You have the right to demand updating any inaccurate information about yourself and also have the right to request for erasing of Personal Data if it is no longer needed for the original reason it was collected.

    5. Right to restrict or stop processing

       Under certain circumstances, you can demand businesses to restrict or stop processing your personal data.

    6. Right to file a complaint

       You have the authority to lodge a grievance with the UAE Data Office.

    7. Right to withdraw consent

       You can withdraw your consent once given to a business for processing your Personal Data at any time.

11. Service Providers
    1. We may use third-party businesses and people (referred to as a "Service Provider") to facilitate our Service, provide Service on our behalf, carry out Service-related tasks, and help us analyse how our Service is used.
    2. These third parties are only permitted to use your Personal Data to carry out these duties for us and are forbidden from using it or disclosing it for any other reason.
12. Analytics

    We may use third-party Service Providers to monitor and analyze the use of our Service.

13. CI/CD tools

    To automate the development process of our Service, we sometimes use third-party Service Providers.

14. Behavioral Remarketing

    We may use remarketing services to show you advertisements on third party websites after you visit our Service. Our third-party service providers and we use cookies to inform, optimise and display ads relevant to your past visits to our Service.

15. Payments
    1. We may provide paid services and/or products within Service. Under certain scenarios, we use a third-party service(s) for handling the payments.
    2. We will not collect or save your payment card information. This information is directed to our third-party payment processors, whose Privacy Policy control how they will use your Personal Data. These payment processors comply with the PCI-DSS standards as directed by the PCI Security Standards Council, a joint effort of companies like Visa, MasterCard, American Express and Discover. PCI-DSS standards ensure the secure handling of payment information.
16. Links to Other Sites
    1. There is a chance that our Service will contain links to websites that we do not operate, and if you click on either of these third-party links, you will be directed to their respective third-party websites. We advise you to carefully read the Privacy Policy on every website you access.
    2. We have no authority or responsibility for any third-party website or services' content, privacy policies or practices.
17. Children’s Privacy
    1. We don't permit the use of our Services by children ("Child" or "Children") under the age of 18.
    2. We don't intentionally gather any individually identifiable data from children under the age of 18. If you discover that a child has provided us with their personal information, please contact us. However, if we discover that we have collected a child's Personal Data without obtaining and verifying their parental consent, we take measures to erase their information from our servers.
18. Changes to This Privacy Policy
    1. Our Privacy Policy may occasionally be updated. Any modification will be notified to you by publishing the updated Privacy Policy on this page.
    2. We will notify you via email and/or a prominent notice on our Service before any change becomes effective, and we will also mention the "effective date" at the top of this Privacy Policy.
    3. It is advised that you must regularly check this Privacy Policy for updates. Any modification to this Privacy Policy will be effective once they are published on this website.
19. Contact Us

    For any queries regarding this privacy policy, you can contact us at spinfo@zaishuae.com.